Frequently Asked Questions (FAQs)

The Sentara Health Employee Frequently Asked Questions (FAQs) section is designed to give team members quick and reliable answers to common workplace questions. Whether it’s about logging into the Wavenet portal, accessing pay stubs or W-2 forms, managing benefits, or understanding policies, this resource is here to help. By addressing these everyday needs, Sentara makes sure employees have the guidance they need to stay focused on their roles and enjoy a smooth work experience.

The FAQs aim to deliver straightforward and helpful information that allows employees to manage their responsibilities with ease, resolve common issues, and maintain a seamless work experience. By covering frequent concerns, this resource equips Sentara team members to make the most of their employment while fostering a supportive and positive workplace culture.

Sentara Health Employees FAQs

How do I log in to Sentara Wavenet?

You can access the Wavenet portal by visiting the official login page at sentarawavenet.com and entering your Sentara username and password. The portal allows you to check pay, request time off, review benefits, and access employee tools.

What should I do if I forget my password?

If you’ve forgotten your password, simply use the “Forgot Password” option on the Wavenet login page. If you haven’t set up password self-service, you may need to contact the IT Helpdesk.

How do I view my pay stubs?

All pay stubs are available electronically in the Wavenet portal. Once logged in, navigate to the payroll section to view or download your most recent pay information.

Where can I access my W-2 forms?

Your W-2 forms are available through the portal, typically at the beginning of tax season. You can choose electronic delivery or request a mailed paper copy through HR.

Does Sentara provide employee discounts?

Yes, Sentara offers employee discounts for services, wellness programs, and selected partner businesses. Details can be found on Wavenet or by contacting HR.

How can I update my contact or personal information?

You can update your phone number, mailing address, or emergency contacts directly in your Wavenet profile under the “Employee Information” section.

Who do I contact for HR support?

Employees can contact Sentara’s HR Support team through the Wavenet portal, email, or phone. HR can assist with payroll, benefits, schedules, and employment concerns.

Can I request time off online?

Yes, all leave requests and approvals can be submitted through Wavenet under the scheduling section.

What should I do if my Wavenet account is locked?

If your account becomes locked after multiple failed login attempts, use the “Unlock Account” option or contact IT support.

Can I access Wavenet from home?

Yes, Wavenet is accessible on any device with an internet connection. Make sure you are using the correct login page and your secure credentials.

How often are Sentara employees paid?

Most employees are paid bi-weekly. Pay schedules can be confirmed in the Wavenet payroll section.

Are training and learning resources available online?

Yes, Sentara provides compliance and professional development training modules through the Wavenet portal.

How do I report technical issues?

If you encounter issues with Wavenet, contact Sentara’s IT Helpdesk. Contact details are available within the portal.

Can I manage my benefits through Wavenet?

Yes, employees can enroll in, review, or adjust benefits during open enrollment or qualifying events directly through the portal.

How do I enroll in employee wellness programs?

Sentara offers wellness programs designed to support your physical and mental health. Log in to Wavenet, navigate to the Wellness section, and follow the instructions to enroll in programs, workshops, or fitness challenges.

Can I access my retirement plan information online?

Yes, retirement plan details, including contributions, balances, and investment options, are available through Wavenet. Employees can review and update their preferences anytime.

How do I sign up for health insurance?

Health insurance enrollment is available during open enrollment periods via Wavenet. You can review plan options, make selections, and submit your enrollment online. For assistance, contact HR or Benefits Support.

Are there discounts available for Sentara employees?

Yes, Sentara provides a variety of employee discounts, including for local businesses, wellness memberships, and more. Check the Employee Discounts section in Wavenet for the latest offers and redemption instructions.

How do I access learning and certification programs?

Employees can access professional development courses, certifications, and mandatory training through the Learning Portal in Wavenet. Certificates and progress tracking are also available online.

Can I update my direct deposit information online?

Yes, you can update your bank account or direct deposit preferences through Wavenet’s Payroll section. Changes typically take effect within one to two pay cycles.

How do I report workplace concerns or safety issues?

Sentara encourages employees to report concerns through Wavenet or directly to HR. There are confidential reporting options for safety, compliance, or workplace conduct issues.

How do I access my employee ID or badge information?

Your employee ID and badge information can be viewed in Wavenet under Employee Profile. For replacement badges or issues with access, contact HR or the Security Office.

Can I manage my shift preferences online?

Yes, Wavenet allows employees to set preferred shifts or availability. Supervisors will consider these preferences when creating schedules.

Are there resources for career growth and internal transfers?

Sentara provides tools to explore new roles within the organization. Log in to Wavenet to view internal job postings, development programs, and mentorship opportunities.

Sentara Careers FAQs

The Sentara Careers FAQs section is a quick guide for applicants exploring opportunities within Sentara Health. From applying online to understanding qualifications, this resource helps candidates learn more about joining the Sentara team.

How can I apply for a career with Sentara?

Applications are submitted online through the Sentara Careers website, where current openings are listed.

Do I need an account to apply?

Yes, you’ll need to create a profile to apply, upload your resume, and track your application status.

What types of positions are offered?

Sentara provides a wide range of roles in clinical services, nursing, radiology, surgical support, customer service, administration, and more.

Can I apply for more than one position?

Yes, candidates are encouraged to apply for any roles that match their skills and career goals.

How can I check my application status?

You can log into your applicant profile on the Careers site to see updates on your application progress.

Does Sentara support professional growth?

Yes, Sentara invests in employee development through continuing education, leadership pathways, and internal promotion opportunities.

Are internships and entry-level positions available?

Yes, Sentara offers internships, fellowships, and entry-level positions for individuals beginning their careers in healthcare.

What qualifications are required?

Each job posting includes specific qualifications, such as certifications, education, or experience. Requirements vary by position.

How does Sentara promote diversity in hiring?

Sentara is dedicated to maintaining an inclusive workplace and ensuring equal opportunities for all applicants.